Our Ratings are 4.78 Stars out of 5 Stars from 20,483 Reviews as of 5/23/22

True CS400 Elliptical Review

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How long will the True CS400 last?

Built to stand the test of time, the True CS400 weighs a titanic 340 lbs. when fully assembled and holds up to 400 lbs. of sweaty workout weight. Engineered for commercial settings, the CS400 is designed for daily abuse by a range of fitness level users and will last for years upon years with proper care and maintenance. True covers the CS400 with a lifetime warranty on the frame, 5 years on parts, 3 years on the console, and 2 years on labor.

Brief Overview

The True CS400 is our 2022 3rd place Best Buy Winner for the $3,000 - $3,999 price range and has a welded steel frame designed to withstand 8 hours a day of use in a commercial setting. It is a mighty workout machine that comes with a few different console choices to better individualize purchasing options and is covered by a truly generous warranty by a reputable manufacturer.

Overall Quality

The True CS400 offers safe mounts and dismounts with longer handrails and built-in side steps. It has a smaller frame, allowing it to fit easily into close-fitting spaces though the massive weight discourages daily movement. The CS400 has superior stability and provides a natural movement with a trademark CoreDrive system unique to the True platform. There is a 21” stride which is optimal for a larger consumer base and a hybrid brake system for high level performance during training sessions. Handlebars contain sweat resistant coverings and work to enable total body workouts for the conscientious user. Console choices determine self-generating capacities, and a 10-foot cord is included for machines needing to plug in to work correctly. Technological capabilities are also determined by console choice and run the gambit from basic and easy to use, to a high tech 16” interactive touchscreen all the while keeping the CS400 in a somewhat affordable price range to entice consumers to purchase.

Things we like

  • incredible warranty
  • numerous console choices for additional costs

Things we dislike

  • X
    can be pricey for the average household


Power Source 110V, Self-Generating (with Emerge or Escalate9), 220V Option Available (with Transcend or Escalate15)
Cord Length 10' (3.0 m)
Drive System Core Drive™
Total Body Workout Cardio 360™ (Upper Body, Lower Body, Total Body)
Resistance Source Hybrid Self-Generating Brake
Maximum Workload 450 Watts
Frame Construction Robotically Welded Heavy-Gauge Steel
Stride Length 21" (53 cm)
Footpad Soft Step Cushioned Anti-Fatigue Material
Exercise Arms Ergonomic Handles with Moisture Resistant Sleeves
Handrail Design Extended Handrails with Molded Rubber, Moisture Resistant Grips
Side Step Design Non-Slip Rubber with Textured Pattern
Contact Heart Rate Monitoring Yes
Wireless Heart Rate Monitoring Polar® Compatible
Side Steps Yes
Extended Handrails Yes
Activity Guard (Removable) Yes
ETL UL 1647 Yes
CE Yes
EN 957 Yes
Water Bottle Holder Yes
Accessory Tray Yes
Over Molded Reading Rack/Tablet Holder Yes
Footprint 62.5"L x 32"W (159 cm x 81 cm)
Active Footprint 74"L x 32"W (188 cm x 81 cm)
Q-Factor 2" (5cm)
Weight 340 lbs (154 kg)
Shipping Weight 409 lbs (186 kg)
Maximum User Weight 400 lbs (181 kg)
Step-Up Height 7.5" (19 cm)
Portability 2 Front Transport Wheels & Removable Handles


Warranty Type: Commercial (non-dues paying facilities with less than 8 hours of usage per day) Frame: Lifetime Parts: 5 Years Labor: 2 Years Console: 3 Years Headphone Jack, iPod Connector, USB Port: 90 Days (Parts, No Labor)


The True CS400 is our 2022 3rd place Best Buy Winner for the $3,000 - $3,999 price range. We invite you to see our elliptical reviews to help you narrow your search for your next fitness machine.


The True CS400 will last for many years of workout bliss and comes with the choice of 4 different consoles. Each console varies in attributes and works well with the CS400 base to offer premium workouts on a class act machine. While not for the budget-conscious, the CS400 carries a formidable warranty and is premium workout machine for either a commercial or residential setting.