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TRUE Performance 800 Treadmill Review

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How long will the TRUE Performance 800 last?

The one thing that we can say about True’s Performance 800 is that it was built to last. This treadmill may not have all the bells and whistles, but you can rest assure that you will be able to use the Performance 800 for many, many years. And if your model does break down, you can have some peace knowing that a very good company has your back. The only thing we would like to add is that you be sure to take care of your treadmill. If you are going to spend so much money on a treadmill, you should know how to take care of it so you can use it even longer. We have tons of helpful articles and videos that help you know how to maintain your treadmill as well.

Brief Overview

We want to make sure of two things: that you get the treadmill that best suits you and that you get that treadmill at a good price. If you are looking at this higher price bracket, you should be aware of which machines are too pricey and which have value that matches their price tag. The Performance 800 is a notable treadmill from True, but it may not be the best for the price. Subsequently, we have named the Performance 800 our Second Place 2021 Best Buy Winner for the $4,000 to $5,999 dollar category.

Overall Quality

Like we say in all of our True reviews, we truly (pun a little bit intended) appreciate the amount of quality and level of service that True provides. Unlike other companies, True has built its reputation on quality treadmills and customer service. The only downside that comes with such a good reputation is that you have to pay a good deal for it. Similar to buying a Lamborghini, sure you pay for the valuable car but you also pay for the name and the service. This all relates to Performance 800 because it is a solid treadmill, but the majority of this treadmill’s price tag comes from the company name and service.

With that said though, there is one feature that we like in particular and that stands out among other treadmills. True has equipped the Performance 800 with eight levels of adjustable cushioning. Most cushioning serves to reduce noise level by allowing the deck to absorb impact, and the Performance 800 probably has some sort of deck cushioning as well. But this adjustable cushioning feature is an additional layer of flexibility that allows the user to choose how their treadmill feels under their feet. So, if you are training for a marathon on the streets, you can lessen the cushion and get that asphalt feel! Pretty neat for those more serious runners out there.

We do, though, have to consider how the Performance 800 holds up to the competition. If you are hoping to get a remarkable machine with tons of extra features and technology, then Performance 800 is not your treadmill. There are other treadmills in this price range that offer better features and more updated gadgets. But, if you care more about the type of service that comes with your treadmill and how long your machine will last, then you may want to give the Performance 800 a try. We only ask that you bring your bargaining pants with you. These models are priced so that dealers can have a bit of wiggle room and the Performance 800 may be better if it were a little cheaper.

Things we like

  • Great Company and Service
  • Solid Build
  • Durable Quality
  • Adjustable Cusioning
  • Adjustable Cushioning

Things we dislike

  • X
    Not Many Features
  • X
    Not the Best Value for the Price


Pre-Programmed Workouts N/A
Heart Rate Sensor and Type EKG Grip Monitors
Horsepower 4
Speed Levels 12
Incline/Decline Range 15
Weight Capacity 350
Walking Area 21 x 60
Folds No
Unit Weight 330
Warranty Lifetime Frame, 30 Yr Motor, 10 Yr Parts, 1 Yr Labor


The Treadmill Doctor has reviewed this treadmill last year, it moved up one place from 3rd place to 2nd place and there wasn't a price category change.


Overall, the Performance 800 is a solid machine with a few unique features like the adjustable cushioning. But when you compare this treadmill to other models at this same price point, you may find this model a little lackluster. Thus, we placed the True Performance 800 in our Second Place 2021 Best Buy spot for the $4,000 to $5,999 dollar range.

Customer Reviews

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wayne hutson- Not good luckFeb 04, 2021

Just purchased a performance 800. Not having good luck with it. Tried contacting the company but they are not responding. It is supposed to connect to Zwift. Mine did for about a minute after many hours of trying. Forums that I checked out all say the same thing. Can't get the performance 800 to connect well to Zwift especially if using a PC The console is also a bit glitchy. Periodically have to stop the treadmill and let the console reset. Not a great unit if you are trying to get a personal best time - eg a 5km distance. Too many buttons to press to get it going.