TRUE Excel 900 Treadmill Review

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How long will the TRUE Excel 900 last?

This expensive of a treadmill warrants a level of quality that is likely to last at least twenty years if not more. The True Excel 900 treadmill is also backed by True which will help to ease any concern that may arise if a repair is needed. With that said, this treadmill is like purchasing a new Audi or Jaguar instead of an Altima or Malibu. If you are willing to spend this much on a treadmill, please take the time to learn how to properly maintain a treadmill. Simple steps like unplugging your machine, buying a pair of treadmill-only shoes, and setting up a cleaning routine will help to ensure that you get the most for your money.

Brief Overview

In this price category, one should hope that they will get the best possible treadmill and not have to worry about shortcomings. Auspiciously, True's Excel 900 certainly does not fall short of this expectation. The Excel 900 comes with a few unique qualities that are matched with the optional of an affordable additional console all backed by a warranty from a reputable company. Taking this into account, we have awarded the True Excel 900 our First Place 2021 Best Buy Award for the $6,000 dollar and Up category.

Overall Quality

To start, True has equipped the Excel 900 with a few more bells and whistles than the other leading treadmills. The Excel 900 comes with a three percent decline ability as well as the twenty-two-inch by sixty-inch walking area. More to the point, we especially like the adjustable cushioning. The declining ability and wide walking area are both attributes that can be found on nicer lower-end models. Yet, the adjustable cushioning is a rare attribute that helps make the Excel 900 a treadmill that is suitable for multiple kinds of users. Similar to a Sleep Number, multiple users can have a more personalized workout. Thus, whether you enjoy a firmer feel to train for asphalt resistance or if you have sensitive joints and prefer more cushioning, then the Excel 900 will allow you to reach desired belt comfort.
Another aspect that we like is the better affordability without a shortage of features. The Excel 900, while still more than $6,000, is less than most of the other leading treadmills. Additionally, one can choose the better console for an additional $1,600, still leaving the Excel 900 less expensive than other treadmills in this $6,000 and up price range. While the additional console comes with web connectivity and additional workouts, the console that comes with the Excel 900 still has 22 built-in workouts. True hasn’t devalued the Excel 900 by making the additional console almost necessary to enjoy the treadmill while keeping the additional console affordable.

As per usual, True has equipped the Excel 900 with a respectable warranty. This treadmill comes with a three to a ten-year warranty on the parts (varies depending on the type of console you choose) as well as a two-year labor warranty. Backed by one of the most reputable companies in the treadmill market, this kind of warranty adds a reasonable amount of value to the Excel 900.

The only two aspects that may provide a few setbacks are the price range and the orthopedic belt. First, we realize that the $6,000 and Up category is far away from most people's ideas of treadmill budgets. While you do not need this nice of a treadmill, you certainly will be receiving a quality treadmill that has an exceptional amount of value. Also, we like to add the typical concern that comes with an orthopedic belt. These belts tend to be thicker and cause more wear and tear on the motor and drive electronics. With that said, True has been known for their ability to make treadmills that can accommodate the extra attrition from orthopedic belts. Additionally, the type of quality and reputable company that comes with the Excel 900 are not likely to require repairs.

Things we like

  • Adjustable Cushioning
  • Decent Number of Workout Programs
  • Better Pricing
  • Decline Ability
  • Wider Walking Area
  • Good Warranty

Things we dislike

  • X
    Not in Most People's Budgets
  • X
    Orthopedic Belt Warning


Number of Programs 34 Transcend16, Transcend10, Escalate15 Consoles - 22 Escalate9 Console
Heart Rate Sensor and Type Contact Heart Rate Monitoring and Polar Compatible
Horsepower 4
Speed Range .5 - 12
Weight Capacity 400 Lbs
Belt Size 22 x 60
Footprint 82 x 33.8
Folds No
Weight of Unit 430 Lbs
Warranty Lifetime Frame and Motor, 10Yr Parts, 2Yr Labor
Incline/Decline Range 15% Incline, -3% Decline


Over the years, we have said that the True Excel 900 is one of the best treadmills for the $6,000 and up price and even won our First Place 2019 AND 2020 Best Buy Award for this price point. We have liked the unique quietness and the cushioning features and have recommended this treadmill for users without a budget constraint.


Overall, we really do not have any serious concerns about the Excel 900. If you are concerned about the money, then you can be assured that you are receiving a quality treadmill. But, you can still find a good treadmill for less which may lead you to consider a cheaper treadmill. Still, True has designed a durable treadmill that has more quality than most and, therefore, is less likely to need repair. From light to heavy runners, the Excel 900 is accommodating with varying cushioning levels and is equipped to handle multiple degrees of use. Thus, our First Place 2021 Best Buy treadmill in the $6,000 and Up category is a quality treadmill with unique features and a more affordable price than some of the other leading treadmills.

Customer Reviews

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howie - customer service poorAug 25, 2020

Having a problem with console. Bought an es 900 and the console doesn't start back up once pause it. Brand new machine and as of now, I am disappointed.