Our Ratings are 4.78 Stars out of 5 Stars from 20,483 Reviews as of 5/23/22

Proform Smart Pro 5000 Treadmill Review

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Where to buy the Proform Smart Pro 5000

Amazon.com See Here

How long will the Proform Smart Pro 5000 last?

The Proform's Pro 5000 is one of the company's better treadmills. The accessory bar provides more support for this sturdy machine, and it also has some added elements to help improve durability. Heavy joggers or light-moderate runners are likely to see a long life out of their machines with this treadmill; however, we do like adding that proper upkeep does make all the difference in how well your fitness equipment performs over time. Taking minor steps, like unplugging your machine when not in use and setting up a regular maintenance schedule will go a long way in helping it last.

Brief Overview

With a large number of workout programs and sturdy build, this treadmill takes its place as an in-between model between 2000 series and 9000 series. However, the knocked down price tag has found this treadmill in a new category altogether!

Overall Quality

Enhance the experience of working out on your ProForm Pro 5000 Treadmill with an included 30-day iFit membership. With this subscription you can access thousands of high-quality workouts led by expert trainers in real time or stream them later when it is convenient for you. Enjoy immersive global experiences where all classes are taken right in front of beautiful landscapes worldwide! With the attractive, HD touchscreen built into Pro 5000 treadmill you get a range of benefits, and it is easy to navigate various options available on this treadmill with an effective touch screen interface that carries a water-resistant design. A lifetime warranty on the frame, along with 5 years of coverage for replacement parts and 2 years’ worth of covered labor, keeps your confidence level high as you use your Pro 5000 treadmill. This treadmill is a powerful, well-priced, feature-packed machine that you should thoroughly consider when looking for your next treadmill. It may take up more floor space than other treadmills in use, but it can be folded easily to potentially make space less of an issue. The Pro 5000 has max speed of 12 MPH and an incline range from -3% to 15% allowing users a multitude of workout experiences. It also offers larger rollers, textured surfaces on the foot rails, a heavily textured belt, and a support bar between the console rails.

Things we like

  • 22x60 tread
  • Powerful motor
  • Decline ability
  • Sturdy build

Things we dislike

  • X
    Larger use footprint
  • X
    Features not too much different for price


Membership Program iFit
Membership Period 30-Day Membership Included
Dimensions 77.3"L x 35.3"W x 59.6"H
Weight 261 Pounds
Motor Rating 3.5 HP
Number Of Resistance Levels 0
Maximum Speed 12 mph
Number Of Pre-Programmed Workouts 50
Color Black
Recommended Maximum User Weight 300 pounds
Adjustable Resistance Levels Yes
Minimum Incline 0%
Maximum Incline 12%
Memory Capacity (Number Of Users) 5
Number Of Custom Workouts 50
Targeted Muscle Area Total body
Heart Rate Monitoring Chest strap
Non-Slip Surface(s) Yes
Shock Absorbent Yes
Foldable Design Yes
Wheeled Yes
Speaker(s) Included Yes
Water Bottle Holder Yes
Touch Screen Yes
Display Type LED
Reading(s) Displayed Calories burned, Distance, Elapsed time, Other


Manufacturer's Warranty - Parts 10-Years Frame, 2-Years Parts, 1-Year Labor Manufacturer's Warranty - Labor 10-Years Frame, 2-Years Parts, 1-Year Labor


The Proform's Pro 5000 was rated as the 2020 Best Buy among $1,300 to $1,499 dollar treadmills. We invite you to see our other treadmill reviews to help you narrow your search for your next fitness machine.


With a similar price and an almost identical designs, we recommend considering alternatives offered by other manufacturers such as NordicTrack. The two companies have the same parent company which means you should expect lots of overlap between their products when it comes to specs and features. We do believe this machine was built to last and is a great option for many users. With proper care, this treadmill should hold up for a heavy jogger to the light-moderate runner trying to get their “K” on.

Customer Reviews

41.8 out of 5 stars
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Lindsey- Disappointed buyerJan 09, 2019

After a ton of research, I ordered this machine in September. It took several weeks for delivery. Everything seemed great at first, but in fewer weeks than it took to receive it I started having issues. It stops abruptly mid-workout during every single use. Customer service is a joke. You can't get ahold of anyone and sit on hold for hours. I finally got someone and was pawned off onto ifit where my call went unanswered past closing time.  Save your money.

Penny- AwfulJan 27, 2019

I bought the Proform Pro 5000 in October of 2017 but didn’t set it up until July 2018. I tried to update iFit two weeks ago and have lost the “Launch” app screen which is the only way to get the treadmill going - manual or programmed workouts. I cannot use the treadmill at all and there’s no information online to resolve the problem. IFit support site has countless reports of failed updates and NO satisfactory assistance from Customer Support. I’ve reached out to ProForm and ICON and so far nothing. I’m stunned by the horrendous failure of this equipment because of iFit.

Regina Scott- Poorly quality, Worst customer service Apr 10, 2019

During the second week of having the machine, the console failed to respond. No console!!! No treadmill!! I tried to reset it as indicated in the manual. It did not reset my treadmill. I contacted customer service all I have received is an auto-respond email. I should not have this much problem with a new treadmill. I also purchased an additional warranty. I am hoping eventually the problems will be resolved in the upcoming months. However, it will be months before I will be able to use my BRAND NEW treadmill. Proform should be ashamed of their service. These are known problems.

Minnie - Questions about the noiseFeb 13, 2021

Is it normal for the Proform 5000 treadmill to have a humming noise when using it? I love the treadmill but the humming noise is annoying when walking on it. I just received it on Saturday and hoping the humming will stop after a little while.