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NordicTrack Incline Trainer X9i Treadmill Review

  • Expert Review
  • Specs
  • About This Factory
  • Customer Reviews
  • Where To Buy

EXPERT REVIEW

The X9i is easily the most versatile treadmill ever built! Combine that with the price below $2,000 and you have a winner! With all that said, the complex design means that we have seen more people have problems with these than their regular machines and when you combine that with NordicTrack?s customer service, you can end up with a service nightmare but at least you know that on the front end. The good news is that they eventually get them fixed but it sometimes takes an Act of Congress to get it done. If you were only going to use it as a regular treadmill, it would be well worth considering at $2,000. With the massive incline range and full features, it is easily the most unique treadmill on the market today! With the new models at the high end, you have your choice of what features you would like to have. They have made an improvement in the console mast so more of the belt is usable and with the upgrades in the handrails and overall industrial design, you can still use the full functionality of this machine.

Number of Programs 44
Heart Rate Sensor and Type Dual CardioGrip heart rate monitor sensors & Chest Strap Compatible
Horsepower 3
Speed Range 0 - 12
Incline/Decline Range -6 - 40
Weight Capacity 350 Lbs
Belt Size 22 x 60
Footprint 70.2 x 39.6 x 69.7
Folds No
Weight of Unit N/A
Warranty Lifetime frame, motor and deck warranty, a 5-year parts and electronics warranty, and a 2-year labor warranty.

General Information

These products are produced by Icon Health and Fitness. They are the largest retail fitness company. This well-known brand name is heavy on features and their newer units are holding up quite well in the home if you don?t count some of the glitch prone features. The treadmills are beautifully packaged machines and look great in your home. NordicTrack is quickly becoming known for making a solid quality machine at a bargain price and they are selling more units that anyone else in their respective price range.

Quality / Philosophy

NordicTrack is produced by Icon, a company with thousands of employees and large resources. Put simply, their machines have the best design in the business. Icon has a long, storied history that provides an example of how the big keep getting bigger. Icon used to be the mass-market darling because of their cheap prices but they used to have quality to match. These days they put quality into the machines and pack them with features. We can no longer say Icon has the worst customer service in the business after experiencing the cheap treadmills sold on Amazon. We rate the machines by the individual machine quality, not the quality of their service.

Outlook

Icon is the largest fitness equipment producer in the world with over $1 billion in sales. If the fitness industry were a solar system, Icon is so powerful that they would be the Sun. In terms of stability they are the best, but overall their customer service isn?t up to the standards of any of the lower volume producers. Although you get a value price for the product, you also get value service so keep this in mind when buying their machines- apparently they price their machines so low in comparison to other companies that they don?t have money left for service. Due to the sheer number of units they produce, we pick up support in many cases where this factory leaves off.

Customer Reviews Coming Soon!

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