- Expert Review
- About This Factory
- Customer Reviews
- Where To Buy
With higher quality components and a HUGE running surface, the X11i makes sense. New console mast angle is an added bonus so there is more usable walking belt space. Be aware that the complex design means that you might need service when compared with their regular treadmills. They don?t have the problems we have witnessed with the Bowflex TreadClimber machines but you still might have a service issue and NordicTrack?s service isn?t the best. With some of the new companies to the market having non-existent service, Icon?s is no longer the worst but they still can create a service nightmare for you. The Android interface with the touch screen computer gets better and better. I was having a problem with one of our Android test units about a while ago and simply followed the instructions to update the firmware with the latest addition and like magic, the console reset and everything worked correctly and they updated the interface to a much more attractive interface to boot.
|Number of Programs||44|
|Heart Rate Sensor and Type||Dual CardioGrip heart rate monitor sensors & Chest Strap Compatible|
|Speed Range||0 - 12|
|Incline/Decline Range||-6 - 40|
|Weight Capacity||350 Lbs|
|Belt Size||22 x 60|
|Footprint||70.2 x 39.6 x 69.7|
|Weight of Unit||N/A|
|Warranty||Lifetime frame, motor and deck warranty, a 6-year parts and electronics warranty, and a 3-year labor warranty.|
These products are produced by Icon Health and Fitness. They are the largest retail fitness company. This well-known brand name is heavy on features and their newer units are holding up quite well in the home if you don?t count some of the glitch prone features. The treadmills are beautifully packaged machines and look great in your home. NordicTrack is quickly becoming known for making a solid quality machine at a bargain price and they are selling more units that anyone else in their respective price range.
Quality / Philosophy
NordicTrack is produced by Icon, a company with thousands of employees and large resources. Put simply, their machines have the best design in the business. Icon has a long, storied history that provides an example of how the big keep getting bigger. Icon used to be the mass-market darling because of their cheap prices but they used to have quality to match. These days they put quality into the machines and pack them with features. We can no longer say Icon has the worst customer service in the business after experiencing the cheap treadmills sold on Amazon. We rate the machines by the individual machine quality, not the quality of their service.
Icon is the largest fitness equipment producer in the world with over $1 billion in sales. If the fitness industry were a solar system, Icon is so powerful that they would be the Sun. In terms of stability they are the best, but overall their customer service isn?t up to the standards of any of the lower volume producers. Although you get a value price for the product, you also get value service so keep this in mind when buying their machines- apparently they price their machines so low in comparison to other companies that they don?t have money left for service. Due to the sheer number of units they produce, we pick up support in many cases where this factory leaves off.