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NordicTrack Commercial X22i Treadmill Review

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$2,999.00


Rating:


Where to buy the NordicTrack Commercial X22i

Amazon.com See Here

How long will the NordicTrack Commercial X22i last?

Treadmills in this price range are likely to run like a Toyota or Honda car with the feel of a BMW. We all have those friends with a '94 Toyota or Honda that is still kicking despite the 200,000+ miles. Likewise, the X22i has been built with a decent amount of quality and is likely to withstand daily use. Thus, if you are a heavy jogger or moderate runner, you should be safe to expect a long life from your X22i.

We do always like to add that we predict a machine's life based on its build in an ideal setting. When a treadmill is not well taken care of, the life expectancy can be unpredictable. If you are going to put down a few thousand on a treadmill, then it may be a good idea to research how to properly take care of a treadmill in order to ensure the most years possible.

Brief Overview

Treadmills in this price range offer a whole new set of challenges and perks. Each treadmill, for the most part, is built with a substantial amount of quality leaving the features and the company culture up for comparison. NordicTrack’s X22i fits in with a substantial amount of workout programming, one of the biggest (if not the biggest) screen, masked by a subpar company. While we do like the X22i’s quality build, programming, and warranty, we remain cautionary about the culture of service that it belongs to as well as the incorporated iFit subscription. Even still, we have named the NordicTrack X22i our First Place 2021 Best Buy Winner for the $2,000 to $2,999 dollar range.

Overall Quality

Some treadmill owners seem to experience their tablet or book falling off rickety consoles during their workouts and search for solutions. NordicTrack's solution to the tablet rattling seems to be making a treadmill with its own tablet. A twenty-two-inch touchscreen is larger than most computer screens and shouldn't go unnoticed. With that said, an additional portion of NordicTrack's programming includes the iFit Coach. NordicTrack includes one year free to test out the coaching software. After a year, the user usually has to pay more than a Netflix subscription. Though the iFit program is like having a personal trainer, you may be fitness self-sufficient, or you may have your own trainer. Still, if you do choose to opt out, iFit becomes like buying a boat without the fishing gear. You still get to take the boat out and sit on the nice lake, but once there you simply float around in circles until you run out of sunscreen. Likewise, without the iFit subscription, you do not reap as much value from the money you spend on the X22i. Seems like if you spend two grand on a treadmill, you shouldn't be expected to shell out more money to fully enjoy it.

There are still a good number of features that we are pleased with. The X22i comes with a very unique incline capability. While most machines only reach fifteen percent, the X22i inclines up to forty percent and declines six percent. We are not positive if the decline will lead to more broken noses then toned bodies, but we do appreciate the added value. The walking belt is a standard twenty-two-inches, but we thought it would be good to bring up seeing as how some of the more reputable treadmills in this price range have belts that are four to five inches smaller. Though this belt size is standard for NordicTrack's better models, their competition does not require them to maintain a larger belt.

We do have to note that the Commercial X22i is in a completely different price category this year because NordicTrack decided to bump it back down. Accordingly, we bumped the Commercial X22i to our First Place slot. We would like to warn against Icon's customer service, though. We have heard cases of lemons with problems that are not quickly fixed by such a poor service department. You may run a bit of a gamble.

Things we like

  • High Volume of Workout Programs
  • Incline Capabilities
  • Improved Warranty
  • Wider Walking Belt
  • Large Touchscreen

Things we dislike

  • X
    iFit Subscription
  • X
    Lack of Information
  • X
    Icon Customer Service

Specs

Heart Rate Sensor Handlebar sensors and Bluetooth wireless chest strap
Speed Range 0 - 12 mph
Incline/Decline Range - 6% - 40%
Weight Capacity 300 Ibs. (136 kg)
Belt Size 22” x 60”
Footprint 70.2" x 39.6"
Folds No
Weight of Unit N/A
Warranty 10 Yr Frame, 2 Yr Parts, 1 Yr Labor
Horsepower 4.0
Pre-Programmed Workouts 50, 1 Yr iFit Free Membership

History

In the past, we have been impressed with the twenty-two-inch touchscreen that is one of the largest that we have seen on a treadmill. We have appreciated the quality and added features but have remained wary of the iFit subscription. We have also warned against the Icon customer service. The Commercial X22i won our First Place 2019 Best Buy Award for the $2,000 to $2,999 dollar range. But NordicTrack really upgraded the price without adding any new features which bumped the Comercial X22i down to our Second Place 2020 Best Buy slot for the $3,000 to $3,999 dollar range.

Conclusion

We have awarded the X22i our NordicTrack X22i our First Place 2021 Best Buy Winner for the $2,000 to $2,999 dollar range thanks to its quality build, valuable programming, and updated features. While we would recommend the X22i for a moderate to heavy user, we do warn against the type of customer service and additional iFit subscription. Taking this into consideration, the X22i is not likely to warrant much help from the customer service department and should prove to be a good investment.

Customer Reviews

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tim- not as much quality as you thinkSep 23, 2019

The x22i trainer is quite the machine. My wife and I are frequently on the machine doing its many programs and workouts. We absolutely love the machine for all its workouts and programs. Ifit is also a great plus as I do runs from where I grew up with google maps, NOW the but. I have had the machine less than 2 years and have had to replace the deck twice. Yes, TWICE!!!. My wife and I are not 300# people and frankly both of us running on the treadmill at the same time would barely tip the scale at 300#.


Jason- Poor service X22i Feb 06, 2020

Ordered a X22i and after shipping was lost in some warehouse and delivery was going to be past the first payment i cancelled my order on January 23. NordicTrack said that my warranty was still running even though it wasn’t delivered and my iFit as well. They also just delivered the treadmill to my house after I had to contact the shipping company to try and stop the delivery today. They delivered it in the rain in my driveway while I was at work. They told me from the return department that I was responsible for moving their product they own now which is 400 pounds. Don’t buy from these people.


James Hunter- Not ready for releaseApr 03, 2020

Great idea but poorly executed. This is an average treadmill with great features, if they worked! In my opinion this machine is not ready for release. The tablet locks up and malfunctions regularly. There have been several updates, which are not easy to implement. It has gotten better after the updates but still does not preform properly. I have asked for a repair, replacement, and even a refund. They do not honor their factory or extended warranty, which I did purchase. I regret this purchase!


SSing- Two X22I in three monthSep 07, 2020

Where do I start, I am very disappointed in all the "experts "on YouTube and everywhere else on the internet . Every single one of them never once did a long-term test on the X22I. At a first glance, its a wonderful piece of machine I'll make this short.Got my 1st X22! Early May 2020, it broke down late July, belt won't turn, fan not working and screen not responding....and of course it broke down after 30 days return period. Phoned support and customer service they agreed to send me my second X22I. X22I # 2 arrived early July and it broke down 6wks same problem. I DONT recommend this item


Kristian- Major regrets. Lemon. Don't buy. Please.Nov 18, 2020

My wife purchased the x22i in May, 2020. Broke in the first weeks. Took another month to get a part and to schedule a tech visit. Worked for one day. Scheduled another tech visit. More waiting. Worked for another 2 months. Then the machine broke a third time. Took another month for parts and time to schedule a tech visit. Did you buy the warranty? Expect to argue to have it be honored. Your patience will get a better work out than your body with this machine. Don't buy. Don't get anything NordicTrack. Move on. Seriously. Worst decision ever.


Markus Sonntag- commercial x22i reviewJan 25, 2021

Dead in the water after < 90 days. Really enjoyed it right up until that point. For a 3000+ dollar machine to have customer service be utterly unable to do anything this soon after purchase is shocking and really makes me feel like we have been duped. Right now the supposed part fix ("controller board") is not even in existence -- it is out of stock with no ETA. The icon won't allow the return of the machine nor is it likely that they will replace it. I thought it was a good decision to go with a long standing company. Miserable experience, most regrettable/useless purchase I have made in years.