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NordicTrack Commercial X22i Treadmill Review

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$2,999.00


Rating:


Where to buy the NordicTrack Commercial X22i

Amazon.com See Here

How long will the NordicTrack Commercial X22i last?

Treadmills in this price range are likely to run like a Toyota or Honda car with the feel of a BMW. We all have those friends with a '94 Toyota or Honda that is still kicking despite the 200,000+ miles. Likewise, the X22i has been built with a decent amount of quality and is likely to withstand daily use. Thus, if you are a heavy jogger or moderate runner, you should be safe to expect a long life from your X22i.

We do always like to add that we predict a machine's life based on its build in an ideal setting. When a treadmill is not well taken care of, the life expectancy can be unpredictable. If you are going to put down a few thousand on a treadmill, then it may be a good idea to research how to properly take care of a treadmill in order to ensure the most years possible.

Brief Overview

Treadmills in this price range offer a whole new set of challenges and perks. Each treadmill, for the most part, is built with a substantial amount of quality leaving the features and the company culture up for comparison. NordicTrack’s X22i fits in with a substantial amount of workout programming, one of the biggest (if not the biggest) screen, masked by a subpar company. While we do like the X22i’s quality build, programming, and warranty, we remain cautionary about the culture of service that it belongs to as well as the incorporated iFit subscription. Even still, we have named the NordicTrack X22i our Second Place 2020 Best Buy Winner for the $3,000 to $3,999 dollar range.

Overall Quality

Some treadmill owners seem to experience their tablet or book falling off rickety consoles during their workouts and search for solutions. NordicTrack's solution to the tablet rattling seems to be making a treadmill with its own tablet. A twenty-two-inch touchscreen is larger than most computer screens and shouldn't go unnoticed. With that said, an additional portion of NordicTrack's programming includes the iFit Coach. NordicTrack includes one year free to test out the coaching software. After a year, the user usually has to pay more than a Netflix subscription. Though the iFit program is like having a personal trainer, you may be fitness self-sufficient, or you may have your own trainer. Still, if you do choose to opt out, iFit becomes like buying a boat without the fishing gear. You still get to take the boat out and sit on the nice lake, but once there you simply float around in circles until you run out of sunscreen. Likewise, without the iFit subscription, you do not reap as much value from the money you spend on the X22i. Seems like if you spend two grand on a treadmill, you shouldn't be expected to shell out more money to fully enjoy it.

There are still a good number of features that we are pleased with. The X22i comes with a very unique incline capability. While most machines only reach fifteen percent, the X22i inclines up to forty percent and declines six percent. We are not positive if the decline will lead to more broken noses then toned bodies, but we do appreciate the added value. The walking belt is a standard twenty-two-inches, but we thought it would be good to bring up seeing as how some of the more reputable treadmills in this price range have belts that are four to five inches smaller. Though this belt size is standard for NordicTrack's better models, their competition does not require them to maintain a larger belt.

We do have to note that the Commercial X22i is in a completely different price category this year because NordicTrack decided to bump it up. But, they forgot to add additional features. Actually, they decided to decrease the warranty by shaving off a few years. Hence why we placed the Commercial X22i in the Second Place slot. With this said, though, we want to add that you may be able to find this treadmill back in the $2,999 dollar range. Even with the price jump, the Commercial X22i is still good enough to contend with the next price bracket models, which should speak loudly. Not to mention if you find it on sale for its original price.

Things we like

  • High Volume of Workout Programs
  • Incline Capabilities
  • Improved Warranty
  • Wider Walking Belt
  • Large Touchscreen

Things we dislike

  • X
    iFit Subscription
  • X
    Lack of Information
  • X
    Icon Customer Service

Specs

Heart Rate Sensor Handlebar sensors and Bluetooth wireless chest strap
Speed Range 0 - 12 mph
Incline/Decline Range - 6% - 40%
Weight Capacity 300 Ibs. (136 kg)
Belt Size 22” x 60”
Footprint 70.2" x 39.6"
Folds No
Weight of Unit N/A
Warranty 10 Yr Frame, 2 Yr Parts, 1 Yr Labor
Horsepower 4.0
Pre-Programmed Workouts 50, 1 Yr iFit Free Membership

History

In the past, we have been impressed with the twenty-two-inch touchscreen that is one of the largest that we have seen on a treadmill. We have appreciated the quality and added features but have remained wary of the iFit subscription. We have also warned against the Icon customer service. The Commercial X22i won our First Place 2019 Best Buy Award for the $2,000 to $2,999 dollar range.

Conclusion

We have awarded the X22i our Second Place 2020 Best Buy Award for the $3,000 to $3,999 dollar range thanks to its quality build, valuable programming, and updated features. While we would recommend the X22i for a moderate to heavy user, we do warn against the type of customer service and additional iFit subscription. Taking this into consideration, the X22i is not likely to warrant much help from the customer service department and should prove to be a good investment.

Customer Reviews

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tim- not as much quality as you thinkSep 23, 2019

The x22i trainer is quite the machine. My wife and I are frequently on the machine doing its many programs and workouts. We absolutely love the machine for all its workouts and programs. Ifit is also a great plus as I do runs from where I grew up with google maps, NOW the but. I have had the machine less than 2 years and have had to replace the deck twice. Yes, TWICE!!!. My wife and I are not 300# people and frankly both of us running on the treadmill at the same time would barely tip the scale at 300#.


Jason- Poor service X22i Feb 06, 2020

Ordered a X22i and after shipping was lost in some warehouse and delivery was going to be past the first payment i cancelled my order on January 23. NordicTrack said that my warranty was still running even though it wasn’t delivered and my iFit as well. They also just delivered the treadmill to my house after I had to contact the shipping company to try and stop the delivery today. They delivered it in the rain in my driveway while I was at work. They told me from the return department that I was responsible for moving their product they own now which is 400 pounds. Don’t buy from these people.


James Hunter- Not ready for releaseApr 03, 2020

Great idea but poorly executed. This is an average treadmill with great features, if they worked! In my opinion this machine is not ready for release. The tablet locks up and malfunctions regularly. There have been several updates, which are not easy to implement. It has gotten better after the updates but still does not preform properly. I have asked for a repair, replacement, and even a refund. They do not honor their factory or extended warranty, which I did purchase. I regret this purchase!