The warranty on the BH T9 is good. Labor is covered for 2 years, parts are covered for 10 years, and the motor and frame are covered for life. BH can afford impressive warranties because of the high price of their machines.
General Information
The United States distribution was sold by DK Fitness to BH Fitness in the summer of 2007, and now, units are made by both DK and BH. DK and BH are some of the largest manufacturers of treadmills in the world and make much of the lower-end brands that you find in parts of the World outside the United States. They make some cool scooters that you may have seen in stores and have developed a number of different fitness machines. They are marketing under the BH Fitness brand. We've had our doubts, but they have really worked to get the quality to a good standard and cut prices to get into dealer showrooms. Don't pay list price for these. You can get a dealer to discount, from all the reports we have had from consumers.
Quality / Philosophy
They put decent parts into a good package, and they are putting more value in the machine on average, when you can get a discount on a unit. None of the designs are too fancy. We received complaints from consumers about mechanical noises two years ago, but they seem to have addressed those problems.
Outlook
BH is a solid second tier supplier. Dealers are now choosing lines that they once had to fight over (like Precor and Lifefitness), and unless a brand can bring people in the door, many retailers simply do not want to fool with having to educate the public. With that said, amidst the thinning of the manufacturer herd, BH has firmly established itself in the market with more and more dealers due to their "value" play. With the "value" part of that going to the retailer unless you get a discount.
