FreeMotion Treadmill Review Index
General Information:Freemotion was acquired by Icon around the turn of the century and at that time was, unfortunately, named Ground Zero Fitness. Needless to say, the name had to be changed so they changed it to Freemotion, which was the name their strength product at the time. It was a successful changeover and many clubs swear by, not at, their Freemotion units. Icon was trying to make a push into specialty fitness and our first question was "are you going to see it in Costco." The answer was no but guess where we saw a Freemotion incline trainer recently- you got it! Costco!
Manufacturing Philosophy:Freemotion is produced by Icon, and this factory has over 200 engineers that help craft their products. Put simply, they are the best designed treadmills in the business. In the past, they have had to be the best because they used the cheapest parts in the business. They have finally discovered that you can find some of the key component parts overseas for less and the eventual cost is less if you put more quality into the machine; so the quality of drive motors, rollers, and other key components are much higher than in the past and they price their machines lower than anyone else if you compare apples to apples.
Company Outlook : Icon is the largest fitness equipment producer in the world with over $1 billion in sales. If the fitness industry were a solar system, Icon is so powerful that they would be the Sun. In terms of stability, they are the best, but overall their customer service isn't up to the standards of any of the lower volume producers. Their latest gambit is to charge a service fee for shipping a warranty part and/or a trip charge if you want in-home labor- is this really a warranty? You decide! Although you get a value price for the product, you also get value service so keep this in mind when buying their machines. Due to the sheer number of units they produce, we pick up support in many cases where this factory leaves off.