EPIC ELLIPTICAL REVIEWS
General Information:This brand now has an exclusive arrangement with Dick's Sporting Goods. They are selling these machines through their stores and the EpicFit website. This was once another brand for Icon, but now, it seems they have decided to let this brand be exclusively distributed by Dick's.
Manufacturing Philosophy:Epic is produced by Icon, a company with thousands of employees and large resources. Put simply, their machines have the best design in the business. Icon has a long, storied history that provides an example of how the big keep getting bigger. Icon used to be the mass-market darling because of their cheap prices, but they had a quality that matched. These days they put quality into the machines and pack them with features. The new Epic models have some unique features and look like some of the best machines that Icon has produced.
Company Outlook : Icon is the largest fitness equipment producer in the world with over $1 billion in sales. If the fitness industry were a solar system, Icon is so powerful that they would be the Sun. In terms of stability they are the best, but overall their customer service isn't up to the standards of any of the lower volume producers. They have promised an improvement on this and have new management in the service department, so we hope this helps. Although you get a value price for the product, you also get value service, so keep this in mind when buying their machines. Due to the sheer number of units they produce, we pick up support in many cases where this factory leaves off.