Proform Smart Pro 2000 Treadmill Review
$1,499.00
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How long will the Proform Smart Pro 2000 last?
All the features aside, the Smart Pro 2000’s build is decent. Since there are so many features, though, this model is not the strongest. You can certainly spend the same (and maybe a little less) on a treadmill with a sturdier build. So, if you are someone who wants to work on their running and doesn’t care as much for the bells and whistles, you may want to shop around. But, if you are a light user on a budget, then the Smart Pro 2000 should be a great fit for you.
Brief Overview
Over the past few years, Icon Fitness has led the market in affordable, feature-packed and they have not stopped this year. The Proform Smart Pro 2000 is a pretty great value but it does have a high price tag. Even still, we have awarded the Smart Pro 2000 our First Place 2021 Best Buy Award for the $1,300 to $1,499 dollar range.
Overall Quality
Proform did some funny footwork in previous years with financing plans that basically left you paying $1,400 dollars for the Proform Smart Pro 2000. This year they just made it simple for you - now you pay $1,499 upfront. Problem solved. Now you know you are being screwed...oh wait, 'given a bargain'.
The price tag is hefty but let's look at the Smart Pro 2000 and see if it really is worth the price. The iFit subscription runs out in a year and is an extra charge after that so we should take that away separate as well. But it may not be such a big deal because the Smart Pro 2000 can honestly stand on its own two feet. With 50 built-in workouts, 7” HD touchscreen, EKG heart monitors, and a 22 x 60-inch walking area, the Smart Pro 2000 is a pretty great value. We are also thrilled to see the Proform included fifteen levels of incline and three levels of decline. Combine all of these features with a decent build and you get a noteworthy treadmill for this price.
The only other aspect of the Smart Pro 2000 that we are not thrilled about is the warranty. Since Proform values their iFit deal so much, they decided to cut some corners to fit their budget. The Smart Pro 2000 doesn’t have the best build and only comes with a ten-year frame, two-year parts, and one-year labor warranty. This kind of warranty usually belongs to treadmills in the lower price bracket. It is disappointing to see such a solid treadmill with a below-average warranty. No that Proform is notorious for building lemons. Some treadmills are good others are a risk. But if you value features that suit the whole family over a really long-lasting treadmill, then this might be the model for you.
Things we like
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✓50 Built-In Workouts
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✓Okay Build
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✓Decline and Incline Features
Things we dislike
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XHigh Price Tag
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XSacrificed Warranty
Specs
| Pre-Programmed Workouts | 50, One year free iFit Membership |
| Heart Rate Sensor and Type | EKG Grip Monitors |
| Horsepower | 3.5 |
| Speed | 12 |
| Incline/Decline Range | -3, 15 |
| Weight Capacity | 300 lbs |
| Walking Area | 22 x 60 |
| Folds | Yes |
| Unit Weight | N/A |
| Warranty | 10 Yr Frame, 2 Yr Parts, 1 Yr Labor |
History
In 2020, the Smart Pro 2000 won our First Place 2020 Best Buy Award for the $1,000 to $1,299 dollar range. We liked the features, decent build, and overall quality. But we did have a problem with the tricky financing. Proform gave the Smart Pro 2000 a $1,200 dollar price tag but said that you could purchase just a three-year iFit membership and get a free treadmill all for $1,403. Yeah, we couldn't figure that math out either. Other than that, Proform built a decent treadmill.
Conclusion
We are not very thrilled with Proform’s higher price tag. But, if you can find the Smart Pro 2000 on sale, then we think you will be getting a very valuable treadmill. What this treadmill lacks in build and warranty it makes up for in features. Accordingly, we have awarded the Smart Pro 2000 our 2021 First Place Best Buy Award for the $1,200 to $1,499 dollar category.
Customer Reviews
31.0 out of 5 starsI would not recommend this equipment due to the customer service of Proform. Good Luck with getting tech to call you back. it is now day 6 and not even phone call to try to set up a appointment. equipment is ok but i am a bit surprise that i am having motor issue and it is just 2 years old and just barley outside of labor warranty. This is not a reflection on Treadmill Doctor
Frank PalmerJun 09, 2020
If you buy this treadmill, you will be strong armed into paying a 10 or 15$ a month subscription to use it. without signing into ifit, immediately upon boot, it locks all the basic treadmill functions. the system will not allow you to use your hardware unless you subscribe to iFit. There is no way to bypass this without giving out your credit card info. BE WARNED. Great treadmill otherwise.
jeff cohenDec 28, 2020
I purchased this Treadmill in August 2020. It is really built like garbage....materials lack any real type of quality. Then after 90 days, this piece of junk just stopped working. Their website told me it's a blown drive motor...takes 3 weeks to order...they will not even discuss a return or exchange, nor have they even followed up with me to order the part. I bought this to use....not just lay there incapable of movement....I cannot even reach customer service.....STAY AWAY AND DONT THROW GOOD MONEY AWAY.