If you have incline motor problems, try calibrating first. See the calibration instructions helps on our troubleshooting page.

Step 1

To test if the incline motor is good independent from the machine is a relatively easy process. There are two harnesses coming from most incline motors...some only have one but it is easy to identify the wiring.

Step 2

Get a standard household power cord that can carry 130VAC. Do NOT plug in the power cord into the wall at this time.

Step 3

Find the red incline wire that connects to ACT2 on the controller. Attach the black wire from the power cord to this wire.

Step 4

Find the white incline wire that connects to ACT2 on the controller. Attach the white wire from the power cord to this wire.

Step 5

Plug in the power cord and see if the incline motor will move. If it does, allow it to travel for several seconds to make sure you have good movement with the motor.

Step 6

If it does not move, unplug the cord and move the black wire from the power cord to the black wire from the incline motor that connects to ACT3 on the controller. Plug the power cord back into the wall and see if the motor will now move. If it does not move in either direction or only one direction, replace the incline motor.

Step 7

If the motor moves fine in a good range in both directions, the problem is not with the mechanical or electrical function of the motor and could be a problem either in the incline encoder or a problem with the controller board.