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Our new and improved troubleshooting section was carefully constructed to put the power to repair your machine in your hands. As you can tell, we have put a great deal of time, effort and detail into making the process easy to understand for a wide variety of individuals. All of this can save you the cost of a service call which is approaching $150 in many markets and in many cases, we can save you the cost of parts since many parts are sold from factories unnecessarily (many parts cost over $100 alone). That being said, we hope that you find this troubleshooting area helpful. Should you find that our troubleshooting tips help you out, please donate to keep this info on the web. We have been informed by a number of our users that they feel that donating 10% of the cost of what they feel our troubleshooting tips saved them seems appropriate. However any donation is welcomed and appreciated. As donations come in we will continue to add to this area of the site in an effort to make your ownership of fitness equipment an enjoyable one. One of the first areas we would like to begin updating is the addition of video posts as a tool to assist our user community. If this info helps you, please click on the donate button and donate to help us expand and maintain our troubleshooting help. Please note that donations, while appreciated, are NOT tax deductable.

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My Manual Says Not to Lube the Treadmill

We commonly get the call or email saying that you say we should maintain our treadmill but my manual says “no maintenance” or “do NOT lube.”

The truth of the matter is just like there is not a “no maintenance” car, there is also not a “no maintenance” treadmill. Put simply, if you don't maintain it, it will need parts replacement quicker than if you do maintain it.

Wear parts get a new lease on life when you maintain the treadmill and electrical parts wear out much more slowly and in the case of solid state components, they can be damaged if you don't replace wear parts quick enough. To us, if you are replacing wear parts, that is maintenance. Not sure what the factories call this but they've never been able to give us a good answer on that.

I guess “no maintenance” sells good on the retail sales floor but the reality is that maintaining a treadmill is very easy. On most treadmills, all you have to do is keep them clean- keep the belt clean, the areas beside the belt clean, underneath the treadmill clean, and the motor area clean. The other item we are religious about is lubricating the walking belt. We suggest our World Famous Treadmill Lube and it only has to be done once about every 12 to 18 months depending upon how much you use the machine.

If you need further assistance, please contact us online at www.treadmilldoctor.com, call any weekday from 8 am to 5 pm, or email us at doc@treadmilldoctor.com.

 

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