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E11 Error Code
Includes Keys, Ironman, Alliance, Milestone, Encore, HealthTrainer, some Smooth models, some CardioZone models, Galyans, and several other brands.
Meaning of code:
The walking belt is moving slower that the console is showing. Many times, the same symptoms can cause an E11 and an E22 error. |
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The most common problem is belt/deck friction. If you have a belt that has too much friction, it can cause a wide enough speed variation to create an error. You can try our World Famous lube to help but eventually at least the belt will have to be replaced. |
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- Before doing anything, check the drive system for a foreign object. A little “helper” can put a small ball in the drive system and you'll get an error code.
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- Be aware of any noises the treadmill was making. If the treadmill had a screeching noise, the bearings in one of the bearings or motor could have had a problem. Read our help section on how to find bearing noise to isolate which part is causing the trouble.
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- Make sure the motor fan is firmly attached to the motor shaft. There are a series of “fins” on the fan that are read by the speed sensor. If it is not properly attached, you can get a bad reading. Also if some of the fins have broken off, a bad reading results.
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Check the wire from the speed sensor and make sure it is firmly in place on the sensor and the electronics. Make sure the S F/B LED on the controller flashes as the fan turns. This is telling you the sensor is reading properly. Clean the sensor with a Q-tip and rubbing alcohol if it doesn't flash and if that doesn't fix it, replace the sensor.
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